Organizational Profile
Christian Health Association of Kenya (CHAK) is a technical support organization for member church health facilities, universities and Medical Training Colleges (MTCs). It was registered as an Association in 1946 with a core mandate of advancing the critical role of the Church in healthcare, health education and healing. In 2023, the CHAK Business Services Limited (CBSL), a social enterprise founded to drive business solutions to deliver value and generate resources for the communities’ wellbeing was established. The CBSL focuses on diversifying revenue streams for CHAK and contributing to sustainable development across various sectors.  

CHAK’s vision is Quality Healthcare for all to the Glory of God.  

Job Summary
Responsible for ensuring a warm, personal, and unforgettable stay for all guests, Responsible for managing guest reservations correspondence, internal reservations communication and overseeing guest stay to ensure a positive guest experience

Key Responsibilities

• A. Reservations
• Manage the Booking Process: Handle all reservation enquiries with speed and professionalism via phone, email, social media, and online travel agencies (OTAs).
• Maintain Inventory: Update room availability, to maximize occupancy and revenue.
• Maximize Revenue: Promote guest house packages and book additional services such as airport transfers.
• Pre-Arrival Communication – Send booking confirmations, pre-arrival messages to welcome guests, confirm details, and gather any special requests (e.g., dietary needs, late arrival times).
• Coordinate Internally: Ensure accurate communication of daily bookings to the F&B Team and the Housekeeping team – ensuring all guest requests are clearly communicated.
• B. Guest Relations
• Manage group arrivals – Ensure guest arrivals are well planned, accommodation and meeting room allocations done accurately and meeting groups well received and settled.
• Personalize the Experience: Be the primary point of contact throughout the stay. Anticipate guest needs, and offer thoughtful, personalized touches to make their stay special.
• Be the Local Expert: Provide knowledgeable, enthusiastic recommendations for local attractions and activities. Assist with making reservations, booking taxis, or planning their day.
• Resolve Issues Gracefully: Handle any guest queries, concerns, or complaints with empathy, patience, and immediate action, ensuring a satisfactory resolution and maintaining the guest house’s reputation.
• Manage Departures: Conduct a smooth and friendly check-out and liaise with reception to solicit feedback.
• Undertake Sales & Marketing duties as maybe assigned from time to time.

Academic Qualifications

• Minimum Diploma in Hotel & Catering Management, Hospitality, Tourism, Business Administration, or a related field.
• A bachelor’s degree in hospitality, Tourism, or Business Administration will be an added advantage.
• Experience in hotel reservations, front office operations, or guest relations.

Competencies

• Minimum of 2–3 years’ experience in hotel reservations, front office operations, or guest relations.
• Excellent customer service and interpersonal skills.
• Strong communication skills
• Organizational skills, attention to detail, and ability to multitask.
• Ability to handle complaints and resolve conflicts with professionalism.
• Teamwork and collaboration with internal departments.
• Flexibility to work shifts, weekends, and public holidays.
• Basic computer literacy, including MS Office and reservation systems.

Application Procedure

Kindly send your application using this link https://recruitment.chak.or.ke/ by attaching your cover letter, CV and copies of certificates.
Please note, the attached documents should not exceed more than 2MBs to ensure successful submission of your application.

Applications should be addressed to:
The General Secretary
P.O. Box 30690 – 00100,
Nairobi

In case of any challenges using the application link provided, please write to us on hr@chak.or.ke stating the specific challenges experienced then apply through the email.

The closing date for receiving all applications is 1st April 2026

Job Summary
Responsible for general cleanliness of the kitchen including floors, walls, counters, equipment, storage areas, crockery and cutlery.

Key Responsibilities

• Ensure the continuous cleanliness of the kitchen during operation hours.
• Ensure continuous supply of clean crockery and cutlery during operating hours.
• Ensure proper thorough cleaning of the kitchen, equipment, crockery and cutlery at the close of duty shift.
• Ensure proper use of cleaning detergents – applying the correct type of detergents to the various cleaning areas. Monitor the use of cleaning detergents and materials to avoid wastage and maintain a viable cost of cleaning in the kitchen while maintaining high standards of cleanliness.
• Ensure due care is taken in the cleaning of equipment to avoid damage and breakages due to poor handling during cleaning.
• Be attentive to proper handling of crockery and cutlery to avoid unnecessary breakages and losses.
• Plan, schedule and carry out thorough cleaning of the kitchen as assigned and guided by the head cook.
• Plan, schedule and undertake thorough cleaning of kitchen storage areas and other equipment that may need routine dismantling.
• Plan, schedule and undertake thorough cleaning of kitchen drainages including periodic emptying of the kitchen manhole.
• Maintain a clean and orderly back area including the garbage area and receiving area.
• Undertake food preparation assignments as may be assigned from time to time.
• The kitchen is manned 24hours especially during peak periods. Liaise with the head cook for duty hours allocation which may change from time to time.
• Perform any other duties as may be assigned by management from time to time.

Academic & professional Qualifications

• KCSE Certificate
• Catering certificate from a recognized institution or experience in a similar role for at least two years.
• Basic kitchen hygiene and safety training is an added advantage.

Competencies and Skills

• Ability to maintain high cleanliness and hygiene standards.
• Physical ability to stand, bend, lift, and perform repetitive cleaning tasks.
• Attention to detail and care in handling equipment and utensils.
• Reliability, punctuality, and ability to follow instructions.
• Ability to work as part of a team in a fast-paced kitchen environment.

Application Procedure

Kindly send your application using this link https://recruitment.chak.or.ke/ by attaching your cover letter, CV and copies of certificates.
Please note, the attached documents should not exceed more than 2MBs to ensure successful submission of your application.

Applications should be addressed to:
The General Secretary
P.O. Box 30690 – 00100,
Nairobi

In case of any challenges using the application link provided, please write to us on hr@chak.or.ke stating the specific challenges experienced then apply through the email.

The closing date for receiving all applications is 1st April 2026

Job Purpose
To support the registry function by assisting in the sorting, scanning, organization, and archiving records to enhance proper document management, improve accessibility of files, and support the transition to electronic filing systems.

The engagement is on an as-needed basis to support CHAK operations.

Key Responsibilities and Duties

• Sorting and organizing documents contained in storage files and boxes.
• Scanning historical documents to support the electronic filing (e-filing) process.
• Preparing and transferring inactive records to the designated archive storage.
• Labelling, indexing, and arranging box files and storage boxes to improve registry organization.
• Undertaking other registry support tasks related to records management and archiving as may be assigned.

Academic Qualifications

• Minimum of Kenya Certificate of Secondary Education (KCSE).
• A Certificate or Diploma in Records Management, Information Management, Business Administration, Library and Information Science, or a related field will be an added advantage.
• Basic computer literacy, including ability to scan and manage electronic documents.

Competences and Skills

• Good organizational and document management skills.
• Attention to detail when sorting, indexing, and arranging records.
• Ability to handle documents carefully and maintain confidentiality.
• Ability to follow instructions and work within set timelines

Application Procedure

Kindly send your application using this link https://recruitment.chak.or.ke/ by attaching your cover letter, CV and copies of certificates.
Please note, the attached documents should not exceed more than 2MBs to ensure successful submission of your application.

Applications should be addressed to:
The General Secretary
P.O. Box 30690 – 00100,
Nairobi

In case of any challenges using the application link provided, please write to us on hr@chak.or.ke stating the specific challenges experienced then apply through the email.

The closing date for receiving all applications is 27th March 2026

NB: By applying for this position, I hereby consent CHAK to collect, store and process my information. I understand that I may withdraw my consent by withdrawing my application.

Job Purpose
The Reception Reliever is responsible for temporarily overseeing front office operations The role ensures professional client reception, efficient communication handling, proper record management, and administrative support in alignment with CHAK corporate values and service standards.

The engagement is on an as-needed basis to support CHAK operations.

Key Responsibilities and Duties

• Greet and attend to clients, visitors, and staff in a professional and courteous manner.
• Answer, screen, and direct incoming calls; take messages and follow up as required.
• Manage meeting appointments and maintain the visitors’ log.
• Maintain an organized and tidy reception area, including supplies, documents, and equipment.
• Manage filing systems, both electronic and manual, ensuring records are accurate and confidential.
• Assist in internal and external correspondence, emails, and memos as required.
• Prepare basic reports, summaries, and other documentation for the Finance and Administration department.
• Operate office equipment such as printers, photocopiers, scanners, and projectors.
• Provide administrative support to other departments as needed during reliever periods.
• Ensure all front office activities follow CHAK policies, procedures, and service standards

Academic & professional Qualifications

• Kenya Certificate of Secondary Education (KCSE), minimum Grade C or as specified by policy.
• Diploma in Front Office Operations, Business Administration, Secretarial Studies, Office Administration, or related field
• At least 1–2 years’ experience in a reception/front office and switch board role (preferred).
• Experience handling, high profile clients and guests.

Competences and Skills

• Proficiency in Microsoft Office (Word, Excel, Outlook/Email).
• Proper telephone etiquette and call handling skills.
• Ability to operate office equipment (printer, photocopier, scanner).
• Record keeping and filing skills (manual and electronic).
• Appointment scheduling and visitor log management.
• Basic report writing skills.

Application Procedure

Kindly send your application using this link https://recruitment.chak.or.ke/ by attaching your cover letter, CV and copies of certificates.
Please note, the attached documents should not exceed more than 2MBs to ensure successful submission of your application.

Applications should be addressed to:
The General Secretary
P.O. Box 30690 – 00100,
Nairobi

In case of any challenges using the application link provided, please write to us on hr@chak.or.ke stating the specific challenges experienced then apply through the email.

The closing date for receiving all applications is 27th March 2026

NB: By applying for this position, I hereby consent CHAK to collect, store and process my information. I understand that I may withdraw my consent by withdrawing my application.

Job Purpose
The General Casual / Labour is responsible for providing support services within the organisation The role involves assisting with basic operational, maintenance, cleaning, and logistical tasks to ensure a clean, safe, and well-organized working environment in alignment with CHAK corporate values and service standards.

The engagement is on an as-needed basis to support CHAK operations.

Key Responsibilities and Duties

• Clean and maintain offices, corridors, washrooms, and other assigned areas to ensure a hygienic and safe environment.
• Assist with basic maintenance tasks and report any damages or repairs needed.
• Handle and properly store cleaning materials, tools, and equipment.
• Assist in moving furniture, equipment, or supplies as needed for daily operations or events.
• Collect and dispose of waste according to organizational and health standards.
• Provide general support for operational and logistical tasks as assigned by the supervisor.

Academic & professional Qualifications

• Kenya Certificate of Secondary Education (KCSE) or equivalent qualification.
• Basic literacy and numeracy skills.
• Any relevant vocational or technical training will be an added advantage.
• Previous experience in cleaning, maintenance, or general labour (preferred).

Competences and Skills

• Ability to carry out cleaning, maintenance, and general support duties.
• Knowledge of proper handling of cleaning materials and tools.
• Ability to follow instructions and safety procedures.
• Basic understanding of workplace health and safety practices.
• Ability to handle manual tasks including lifting and moving items when required.
• Teamwork and collaboration.
• Time management skills.

Application Procedure

Kindly send your application using this link https://recruitment.chak.or.ke/ by attaching your cover letter, CV and copies of certificates.
Please note, the attached documents should not exceed more than 2MBs to ensure successful submission of your application.

Applications should be addressed to:
The General Secretary
P.O. Box 30690 – 00100,
Nairobi

In case of any challenges using the application link provided, please write to us on hr@chak.or.ke stating the specific challenges experienced then apply through the email.

The closing date for receiving all applications is 27th March 2026

NB: By applying for this position, I hereby consent CHAK to collect, store and process my information. I understand that I may withdraw my consent by withdrawing my application.

Job Purpose
To support the program in sorting, organizing, and conducting physical verification of near vision glasses, ensuring accurate stock records, proper arrangement, and safe handling of the commodities to facilitate efficient distribution and reporting.

The engagement is on an as-needed basis to support CHAK operations.

Key Responsibilities and Duties

• Sorting, categorizing and arranging the glass packages according to powers and sex.
• Conducting, verifying, and recording physical counts of the program near vision glasses and report submission.

Qualifications, skills and experience

• A minimum of KCSE level
• Previous experience in inventory control and warehousing.
• Ability to handle fragile commodities.
• Ability to organize, label, and arrange stock efficiently to facilitate accurate counting.
• Accuracy and attention to detail during physical counts and tallies.
• Ability to stand for long periods, walk, bend, and lift boxes of reading glasses.

Application Procedure

Kindly send your application using this link https://recruitment.chak.or.ke/ by attaching your cover letter, CV and copies of certificates.
Please note, the attached documents should not exceed more than 2MBs to ensure successful submission of your application.

Applications should be addressed to:
The General Secretary
P.O. Box 30690 – 00100,
Nairobi

In case of any challenges using the application link provided, please write to us on hr@chak.or.ke stating the specific challenges experienced then apply through the email.

The closing date for receiving all applications is 24th March 2026

NB: By applying for this position, I hereby consent CHAK to collect, store and process my information. I understand that I may withdraw my consent by withdrawing my application.

Job Purpose
To ensure the cleanliness and proper maintenance of assigned areas including offices, guest rooms, meeting rooms, public areas, washrooms, and surrounding environments by maintaining high standards of hygiene, sanitation, and orderliness to provide a clean, safe, and welcoming environment for guests, staff, and visitors.

The engagement is on an as-needed basis to support CHAK operations.

Key Responsibilities and Duties

• Provide cleaning and tidiness within the interior and exterior spaces.
• Ensure water dispensers are replenished when necessary
• Clear bins on a regular basis
• Assist with distribution of courier to the relevant departments
• Provide additional document services such as photocopying, scanning, and binding of documents
• Report breakages/malfunctions that require repair work
• Carry out administrative works that may be assigned within the cause of duties
• Trimming tree branches next to solar panels

Qualifications and Experience

• Kenya Certificate of Secondary Education (KCSE) or equivalent qualification.
• Basic training in Cleaning, Sanitation, or Housekeeping will be an added advantage.
• At least 1 year of experience in a cleaning or housekeeping role in an office, guest house, hotel, or institutional environment will be an added advantage.

Skills and Competencies Required

• Knowledge of basic cleaning procedures and sanitation standards.
• Ability to properly handle cleaning equipment, materials, and detergents.
• High level of personal hygiene and attention to cleanliness.

Application Procedure

Kindly send your application using this link https://recruitment.chak.or.ke/ by attaching your cover letter, CV and copies of certificates.
Please note, the attached documents should not exceed more than 2MBs to ensure successful submission of your application.

Applications should be addressed to:
The General Secretary
P.O. Box 30690 – 00100,
Nairobi

In case of any challenges using the application link provided, please write to us on hr@chak.or.ke stating the specific challenges experienced then apply through the email.

The closing date for receiving all applications is 24th March 2026

NB: By applying for this position, I hereby consent CHAK to collect, store and process my information. I understand that I may withdraw my consent by withdrawing my application.

Job Purpose
Reporting to the Procurement and Logistics Manager, the Drivers will be responsible for the provision of reliable transportation and office and field administrative support services to CHAK Offices (Embu, Meru, Nyandarua, Tharaka Nithi, Kitui and Nairobi) while prioritizing safety.

The engagement is on an as-needed basis to support CHAK operations.

Key Responsibilities and Duties

• Transport authorized staff, stakeholders and visitors to various field destinations as per schedule, being punctual on agreed flexi times because of erratic and agile program demands.
• Safe driving while obeying all traffic laws and regulations while ensuring safe parking of vehicles and secure locking.
• Delivering vehicles for servicing /repairs and checking that they are in satisfactory road worthy condition.
• Cleaning assigned vehicles to ensure expected vehicle cleanliness standards are always maintained and performing daily vehicle inspections.
• Monitoring the approved vehicle fuel card usage through monthly reports and fueling at approved petrol station countrywide network.
• Always ensuring validity of motor vehicle insurance stickers, including liaising with administration team in planning for insurance valuation on insurance renewals.
• Maintaining daily Work Ticket with full authorization. In addition, keep updated vehicle records.
• Preparation of accident or incident reports when necessary. Work with supervisors to institute reports for police records, investigations and any insurance claims.
• Provide safety briefings to staff during travel to ensure the safety of staff and property of both CHAK and staff and to provide staff with information when required.
• Support the project with logistics tasks during trainings, meetings, delivering parcels and other activities as assigned.
• Any other duties as assigned by the supervisor.

Qualifications

• High School Certificate
• A valid Driver’s License, class BCE.
• A minimum of five years accident-free driving experience, preferably in an organization or public sector, or in a similar/ related position.
• Good communication and interpersonal skills
• Ability to develop and maintain good relationships with staff and partners

Application Procedure

Kindly send your application using this link https://recruitment.chak.or.ke/ by attaching your cover letter, CV and copies of certificates.
Please note, the attached documents should not exceed more than 2MBs to ensure successful submission of your application.

Applications should be addressed to:
The General Secretary
P.O. Box 30690 – 00100,
Nairobi

In case of any challenges using the application link provided, please write to us on hr@chak.or.ke stating the specific challenges experienced then apply through the email.

The closing date for receiving all applications is 24th March 2026

Job Purpose
To maintain a clean, safe, hygienic, and orderly office environment through provision of daily cleaning and sanitation services to support smooth organizational operations and staff wellbeing.

The engagement is on an as-needed basis to support CHAK operations.

Key Responsibilities and Duties

• Office Cleaning and Maintenance
• Carry out daily cleaning of offices, workstations, corridors, meeting rooms, and common areas.
• Dust and clean office furniture, equipment, and surfaces.
• Sweep, mop, and maintain office floors to required hygiene standards.
• Empty waste bins and ensure proper waste collection and disposal.
• Washroom and Sanitation Services
• Clean and disinfect washrooms regularly.
• Maintain high hygiene standards in toilets, sinks, mirrors, and floors.
• Conduct periodic deep cleaning of washroom facilities.
• Ensure adequate cleanliness of surrounding walls and surfaces.
• Kitchen and Utility Area Cleaning
• Clean kitchen surfaces, countertops, sinks, and appliances.
• Wash and properly arrange kitchenware and utensils.
• Maintain cleanliness and organization of kitchen equipment.
• Support preparation of tea and refreshments during meetings or official events when required.
• Outdoor and Compound Cleaning
• Sweep and clean office compounds and surrounding areas daily.
• Clean pavements including stain removal where necessary.
• Window and Specialized Cleaning
• Clean office windows and blinds periodically （at least once monthly.
• Participate in scheduled deep cleaning activities.
• Health, Safety and Compliance
• Observe occupational health and safety standards at all times.
• Properly handle cleaning materials and equipment.
• Report maintenance issues, damages, or safety risks promptly.

Minimum Qualifications and Requirements

• KCSE Certificate or equivalent.
• Previous experience in office or institutional cleaning is an added advantage.
• Ability to maintain confidentiality and professionalism in an office environment.
• Good interpersonal skills and reliability.
• Physically fit and able to perform cleaning duties.

Key Competencies

• Attention to detail
• Time management
• Cleanliness and hygiene awareness
• Integrity and accountability
• Teamwork and cooperation

Application Procedure

Kindly send your application using this link https://recruitment.chak.or.ke/ by attaching your cover letter, CV and copies of certificates.
Please note, the attached documents should not exceed more than 2MBs to ensure successful submission of your application.

Applications should be addressed to:
The General Secretary
P.O. Box 30690 – 00100,
Nairobi

In case of any challenges using the application link provided, please write to us on hr@chak.or.ke stating the specific challenges experienced then apply through the email.

The closing date for receiving all applications is 24th March 2026

NB: By applying for this position, I hereby consent CHAK to collect, store and process my information. I understand that I may withdraw my consent by withdrawing my application.

Job Purpose
The Procurement and Logistics Assistant will provide day-to-day support for procurement and logistics transactional activities in support of the Jamii Tekelezi project deliverables. The role supports procurement processes in line with CHAK policies and best practices, ensuring accuracy, quality, and timely service delivery.

The position works under the direct supervision of the Procurement & Logistics Manager and collaborates closely with project staff to ensure efficient and coordinated program support.

The engagement is on an as-needed basis to support CHAK operations.

Job Description

• Buttressing Vendor Documentation support ensuring proper paper trail is available for records
• Ensure The three-way matching process works systematically. Match approved Purchase Orders to Invoice and delivery notes ensuring adequate approvals/signatures on all documents are available in file before submitting documents to Finance for payment processing.
• Prepare a tracker for all issued PO’s and PO Modifications by individual vendor. Promptly reconcile received invoices to Purchase Orders and Delivery notes. Update on status of submission to finance within reasonable timelines.
• Ensure buttressed documentation, (Printing all RFQs, ITBs, bids analysis etc) to all PO’s and invoices before submission for payment process.
• Ensure all procurement requests are backed with approved purchase requisitions before RFQs are raised. Liase with relevant teams on compliance to this check.
• Maintain soft copy and hard copy files for all service level agreements and routine vendor contracts.
• Constant liaison with vendors for safe delivery of goods including adequate log keeping for movements in stocks.
• Provides efficient clerical support to procurement processes, focusing on achievement of key results
• Routine follow-up action on procurement on behalf of the supervisor and inform supervisor of status. Oral/written responses to queries from internal and external clients regarding procurement matters.
• Monitor progress and liaise with vendors during the entire procurement cycle, informing mentorship team on any post-order problems for further queries, investigation and resolution of post-order problems.
• VAT reimbursement support, including photocopying and filing of ETRs and invoices, Excel tracking of invoices , monitoring USAID approval status, real-time tracker updates, and follow-up on vendor refunds. Track the workflow in e-procurement system, noting gaps or delays in scheduled procurements with immediate escalation to mentorship team
• Support administration team in monitoring transfers of stocks from office to beneficiary facilities and updating of inventory records.
• Maintain and update vendor databases as guided by the mentorship team/supervisor.
• Any other clerical and administrative support of the procurement function as assigned from time to time.

Qualifications and Competencies

• Bachelor’s degree in business administration, Commerce, Finance, Procurement, Logistics, or a related field.
• Active membership in CIPS or KISM, with a valid Supplies Management Practitioner’s License.
• Strong computer skills in MS Word, Excel, and PowerPoint.
• Experience with ERP or procurement systems is an added advantage.
• Strong organizational skills, attention to detail, and ability to meet deadlines

Application Procedure

Kindly send your application using this link https://recruitment.chak.or.ke/ by attaching your cover letter, CV and copies of certificates.
Please note, the attached documents should not exceed more than 2MBs to ensure successful submission of your application.

Applications should be addressed to:
The General Secretary
P.O. Box 30690 – 00100,
Nairobi

In case of any challenges using the application link provided, please write to us on hr@chak.or.ke stating the specific challenges experienced then apply through the email.

The closing date for receiving all applications is 24th March 2026

NB: By applying for this position, I hereby consent CHAK to collect, store and process my information. I understand that I may withdraw my consent by withdrawing my application.

Job Purpose
To maintain a clean, safe, hygienic, and orderly office environment through provision of daily cleaning and sanitation services to support smooth organizational operations and staff wellbeing.

The engagement is on an as-needed basis to support CHAK operations.

Key Duties and Responsibilities

• General office cleaning including windows, doors, surfaces, etc
• Waste disposal at the designated area
• Cleaning used utensils and the kitchen
• Preparing tea for staff
• Small errands in and outside the operational office
• Any other duty that CHAK’s representatives may assign

Minimum Qualifications and Requirements

• KCSE Certificate or equivalent.
• Previous experience in office or institutional cleaning is an added advantage.
• Ability to maintain confidentiality and professionalism in an office environment.
• Good interpersonal skills and reliability.
• Physically fit and able to perform cleaning duties.

Key Competencies

• Attention to detail
• Time management
• Cleanliness and hygiene awareness
• Integrity and accountability
• Teamwork and cooperation

Application Procedure

Kindly send your application using this link https://recruitment.chak.or.ke/ by attaching your cover letter, CV and copies of certificates.
Please note, the attached documents should not exceed more than 2MBs to ensure successful submission of your application.

Applications should be addressed to:
The General Secretary
P.O. Box 30690 – 00100,
Nairobi

In case of any challenges using the application link provided, please write to us on hr@chak.or.ke stating the specific challenges experienced then apply through the email.

The closing date for receiving all applications is 24th March 2026

NB: By applying for this position, I hereby consent CHAK to collect, store and process my information. I understand that I may withdraw my consent by withdrawing my application.

Job Purpose
This role will be responsible for overseeing the kitchen operations, creating and executing high-quality menus, maintaining a positive, motivated and productive work environment. Ensures the highest standards of food quality, presentation, and safety, while managing kitchen staff and ensuring exceptional guest experiences. Responsible for effective food inventory management and achievement of the set food cost margins.

The engagement is on an as-needed basis to support CHAK Guest House operations.

Key Duties and Responsibilities

• Ensure that personal grooming, personal etiquette and hygiene are highly maintained and guests receive professional, prompt and personal service.
• Receive, welcome and seat guests in the restaurants.
• Provide quality service as required by the food and beverage service profession in order taking, service, clearance and billing.
• Liaise with the Head Waiter to ensure that relevant and adequate stock levels of food and beverage items and the accompaniments including appropriate linen and other accessories are maintained at all times.
• Handle and maintain service equipment, utensils and supplies in a professional manner.
• Liaise closely with the kitchen staff as regards menu and food presentation and ensure that all food items are maintained under hygienic conditions at all times.
• Maintain high standards of cleanliness in all areas where food and beverage are served.
• Seek regular feedback from clients on service and standards in the restaurant.
• Maintain good and secure custody of food and beverage stock and proper accountability of all food and beverage sales and control of breakages, flats and shortages.
• Attend to all functions ie. workshops, seminars, meetings and outside catering of all kinds to provide food and beverage supplies, good presentation and quality of service.
• Liaise with the Head Waiter for shift allocation and scheduling, keeping in mind the forecast and daily occupancy.
• Communicate freely and effectively with seniors, passing on information and feedback and participating in discussions in decision making.
• Work in all sections of the Guest House in order to gain experience, be multi skilled and provide support in other departments as may be assigned from time to time.
• Perform any other duties as may be assigned by management from time to time.

Minimum Qualifications and Requirements

• Kenya Certificate of Secondary Education (KCSE) or equivalent qualification.
• Certificate or Diploma in Food and Beverage Service, Hospitality Management, Catering and Accommodation Management, or related field from a recognized institution.
• Training in Food Safety and Hygiene will be an added advantage
• At least 1–2 years’ experience in a restaurant, hotel, guest house, or hospitality environment in a food and beverage service role will be an added advantage.

Skills and Competencies Required

• Good customer service and interpersonal skills.
• Knowledge of food and beverage service standards and procedures.
• Ability to take orders, serve guests, and handle billing professionally.
• Good communication and teamwork skills.

Application Procedure

Kindly send your application using this link https://recruitment.chak.or.ke/ by attaching your cover letter, CV and copies of certificates.
Please note, the attached documents should not exceed more than 2MBs to ensure successful submission of your application.

Applications should be addressed to:
The General Secretary
P.O. Box 30690 – 00100,
Nairobi

In case of any challenges using the application link provided, please write to us on hr@chak.or.ke stating the specific challenges experienced then apply through the email.

The closing date for receiving all applications is 20th March 2026

Job Purpose
The Assistant Accountant will support the Guest House in financial and storekeeping processes. The role-holder is expected to ensure accurate record keeping and monitoring of different cost centres to ensure efficiency and effectiveness in utilization of Guest house resources.

The engagement is on an as-needed basis to support CHAK Guest House operations.

Key Duties and Responsibilities

• Control stores activities of receiving and issuing of goods (in flows storage and out flows goods)
• Prepare LPOS and check accuracy against the quotations received and forward to the manager for approval. Communicate to suppliers on all approved LPOs.
• Keep proper filing of the purchasing requisitions and LPOs on a monthly basis.
• Enforce the Guest house purchasing procedures as per policy manual.
• Assist in preparation of payments.
• Maintenance of proper inventory record in the system
• Preparation of inventory variance reports
• Regular Stock Taking
• Petty cash maintenance
• Receipts and invoice reconciliations
• Any other jobs assigned to him/her by his/her supervisor or management team

Qualifications and Requirements

• Bachelor’s degree in Business Administration or Commerce with Finance/Accounting concentration.
• CPA Part I or its equivalent from a recognized institution.
• At least 1 years’ experience as an Accounts Assistant
• Fluency in spoken and written English.
• Knowledge on ERP.
• Knowledge of basic bookkeeping procedures.
• Familiarity with finance reporting and regulations.
• Good math skills and the ability to spot numerical errors

Application Procedure

Kindly send your application using this link https://recruitment.chak.or.ke/ by attaching your cover letter, CV and copies of certificates.
Please note, the attached documents should not exceed more than 2MBs to ensure successful submission of your application.

Applications should be addressed to:
The General Secretary
P.O. Box 30690 – 00100,
Nairobi

In case of any challenges using the application link provided, please write to us on hr@chak.or.ke stating the specific challenges experienced then apply through the email.

The closing date for receiving all applications is 20th March 2026

Job Purpose
Responsible for preparation of quality and variety of meals in all the sections of the kitchen. Responsible for general cleanliness of the kitchen and work surfaces.

The engagement is on an as-needed basis to support CHAK Guest House operations.

Key Duties and Responsibilities

• Ensure mis en place in sufficient quality and quantity for the preparation of meals in the duty area allocated.
• Ensure that all food is prepared hygienically under the highest standards of food hygiene and safety.
• Work with the head cook and shift leader to ensure the efficient use of the food items issued, minimizing wastage, ensuring proper portioning and managing the overall production cycle to ensure food cost remains within the target margins.
• Ensure attractive and creative food presentation styles to all food items allocated.
• Support the service team in buffet service, ensuring guests are engaged and served in a friendly manner, food is well portioned to avoid wastage and the buffet stations are refilled timeously.
• Ensure the maintenance of clean and orderly kitchen work areas to the highest hygiene levels.
• Plan menus as may be assigned by the Head Cook or Shift Leader from time to time.
• Contribute toward the continuous design and creativity of recipes in order to assure clients of variety in the meals provided.
• Actively seek client feedback with the aim to improve and respond to client requests.
• Ensure proper planning and organization of duties allocated so as to produce food items in the time allocated and provide timely service to clients and groups.
• Liaise effectively with the other departments to ensure details of client requests are accurately followed. In particular, pay attention to the kitchen diary of bookings and note the day’s bookings and any special requests.
• Ensure proper handover during shift handover and takeover.
• The kitchen is manned 24hours especially during peak periods. Liaise with the head cook for duty hours allocation which may change from time to time.
• Perform any other duties as may be assigned by management from time to time.

Academic Qualifications

• Kenya Certificate of Secondary Education (KCSE) or equivalent qualification.
• Certificate in Food Production, Catering, Hospitality Management, or Housekeeping from a recognized institution will be an added advantage.
• Training in Food Safety and Hygiene will be an added advantage.
• At least 1 year of experience in a kitchen, hotel, restaurant, or institutional catering environment is desirable.

Skills and Competencies Required

• Knowledge of basic kitchen hygiene and sanitation standards.
• Ability to properly handle kitchen equipment, crockery, and cutlery.
• Good understanding of cleaning procedures and use of cleaning detergents.
• Ability to work in a fast-paced kitchen environment and under minimal supervision.
• Good teamwork and communication skills.
• High level of personal hygiene, integrity, and reliability.
• Ability to work flexible hours and shifts, including weekends and during peak periods

Application Procedure

Kindly send your application using this link https://recruitment.chak.or.ke/ by attaching your cover letter, CV and copies of certificates.
Please note, the attached documents should not exceed more than 2MBs to ensure successful submission of your application.

Applications should be addressed to:
The General Secretary
P.O. Box 30690 – 00100,
Nairobi

In case of any challenges using the application link provided, please write to us on hr@chak.or.ke stating the specific challenges experienced then apply through the email.

The closing date for receiving all applications is 20th March 2026

Job Purpose
As the Guest House Driver, you are a crucial ambassador for our brand, often creating the very first and last impression for our guests. Your primary responsibility is to provide a safe, comfortable, and welcoming transportation service. Beyond just driving, you will play a key role in the guest experience by offering a warm welcome, sharing local insights, assisting with luggage, and ensuring guests feel at ease from the moment they are picked up until they are dropped off.

The engagement is on an as-needed basis to support CHAK Guest House operations.

Key Duties and Responsibilities

• A. Transportation & Guest Service
• Provide Safe and Punctual Transfers: Transport guests to and from airports, train stations, bus depots, and local attractions in a timely and efficient manner. Monitor flight arrival times to adjust for delays.
• Deliver a Warm Welcome: Greet guests with a genuine smile, assist them with their luggage, and ensure they are comfortably seated in the vehicle. Create a positive first impression that reflects the guest house’s standards.
• Offer Local Orientation: During transfers, act as an informal guide. Point out landmarks, answer questions about the area, and offer recommendations for sights, and activities.
• Support Office Catering deliveries.
• Support with bike courier errands and food deliveries.
• B. Vehicle Maintenance & Presentation
• Maintain Vehicle Cleanliness: Ensure the guest house vehicle is impeccably clean, both inside and out, at all times.
• Monitor Vehicle Condition: Conduct regular checks of fluid levels (oil, coolant, washer fluid), tire pressure, and lights. Report any mechanical issues, damages, or maintenance needs to supervisor immediately.
• Ensure Guest Comfort: Keep the vehicle well-stocked with essentials like bottled water, umbrellas and relevant information leaflets. Ensure the interior (heating/cooling) is comfortable before guests enter.
• C. Safety & Compliance
• Prioritise Safety: Adhere to all traffic laws and drive defensively at all times, ensuring the safety and comfort of passengers.
• Maintain Licenses and Documentation: Hold and maintain a valid, clean PSV driver’s license. Ensure all necessary vehicle registration, insurance, and permits are current and kept in the vehicle.
• Plan Efficient Routes: Use knowledge of local roads and traffic patterns, as well as navigation apps, to choose the safest and most efficient routes.

Qualifications and Skills

• Minimum of Form 4 KCSE Certificate
• Valid Driver’s License: A clean, current PSV driver’s license. Versatile to pair up as a motorbike rider.
• Clean Driving Record: A proven history of safe driving with no major violations.
• Experience in airport pick up and drop off important.
• Punctual, reliable, and well-presented with a courteous and polite demeanour.
• Communication: Good verbal communication skills in English to interact comfortably with guests.
• Desirable:
• Hospitality Experience: Previous experience in a customer service or hospitality role, especially as a driver for a hotel, guest house, or tour company.
• Flexibility: Willingness to work early mornings, late nights, weekends, and public holidays to accommodate flight and guest schedules.
• First Aid and basic mechanic certification: A basic first aid certificate and vehicle basic mechanics certificate is a plus.

Qualifications and Requirements

• Certificate or Diploma in Food Production, Culinary Arts, or Catering and Accommodation Management from a recognized institution.
• Training in Food Safety and Hygiene will be an added advantage.
• At least 1–2 years’ relevant experience in a busy kitchen, hotel, restaurant, or institutional catering setup is desirable.

Application Procedure

Kindly send your application using this link https://recruitment.chak.or.ke/ by attaching your cover letter, CV and copies of certificates.
Please note, the attached documents should not exceed more than 2MBs to ensure successful submission of your application.

Applications should be addressed to:
The General Secretary
P.O. Box 30690 – 00100,
Nairobi

In case of any challenges using the application link provided, please write to us on hr@chak.or.ke stating the specific challenges experienced then apply through the email.

The closing date for receiving all applications is 20th March 2026

Job Purpose
Responsible for general cleanliness of the kitchen including floors, walls, counters, equipment, storage areas, crockery and cutlery

The engagement is on an as-needed basis to support CHAK Guest House operations.

Key Duties and Responsibilities

• Ensure the continuous cleanliness of the kitchen during operation hours.
• Ensure continuous supply of clean crockery and cutlery during operating hours.
• Ensure proper thorough cleaning of the kitchen, equipment, crockery and cutlery at the close of duty shift.
• Ensure proper use of cleaning detergents – applying the correct type of detergents to the various cleaning areas. Monitor the use of cleaning detergents and materials to avoid wastage and maintain a viable cost of cleaning in the kitchen while maintaining high standards of cleanliness.
• Ensure due care is taken in the cleaning of equipment to avoid damage and breakages due to poor handling during cleaning.
• Be attentive to proper handling of crockery and cutelery to avoid unnecessary breakages and losses.
• Plan, schedule and carry out thorough cleaning of the kitchen as assigned and guided by the head cook.
• Plan, schedule and undertake thorough cleaning of kitchen storage areas and other equipment that may need routine dismantling.
• Plan, schedule and undertake thorough cleaning of kitchen drainages including periodic emptying of the kitchen manhole.
• Maintain a clean and orderly back area including the garbage area and receiving area.
• Undertake food preparation assignments as may be assigned from time to time.
• The kitchen is manned 24hours especially during peak periods. Liaise with the head cook for duty hours allocation which may change from time to time.
• Perform any other duties as may be assigned by management from time to tim

Academic Qualifications

• Kenya Certificate of Secondary Education (KCSE) or equivalent qualification.
• Certificate in Food Production, Catering, Hospitality Management, or Housekeeping from a recognized institution will be an added advantage.
• Training in Food Safety and Hygiene will be an added advantage.
• At least 1 year of experience in a kitchen, hotel, restaurant, or institutional catering environment is desirable.

Skills and Competencies Required

• Knowledge of basic kitchen hygiene and sanitation standards.
• Ability to properly handle kitchen equipment, crockery, and cutlery.
• Good understanding of cleaning procedures and use of cleaning detergents.
• Ability to work in a fast-paced kitchen environment and under minimal supervision.
• Good teamwork and communication skills.
• High level of personal hygiene, integrity, and reliability.
• Ability to work flexible hours and shifts, including weekends and during peak periods

Application Procedure

Kindly send your application using this link https://recruitment.chak.or.ke/ by attaching your cover letter, CV and copies of certificates.
Please note, the attached documents should not exceed more than 2MBs to ensure successful submission of your application.

Applications should be addressed to:
The General Secretary
P.O. Box 30690 – 00100,
Nairobi

In case of any challenges using the application link provided, please write to us on hr@chak.or.ke stating the specific challenges experienced then apply through the email.

The closing date for receiving all applications is 20th March 2026

Job Purpose
Responsible for the cleanliness of Guest Rooms, Meeting Rooms, Public Areas and any other assigned areas.

The engagement is on an as-needed basis to support CHAK Guest House operations.

Key Duties and Responsibilities

• Responsible for welcoming guests to the Guest House and creating a positive first impression that underscores the Guest House commitment to quality service and hospitality and is important to the entire guest experience during their stay at the Guest House.
• Reserve, register and assign accommodation and conference rooms to guests. Provide continuous source of information and support for guests during their stay in the Guest House.
• Prepare and update guest bills on a daily basis.
• Responsible for receiving, follow up, resolution and providing feedback to guest and client requests and queries.
• Ensure safe custody of guest room keys.
• Provide a courteous, audible and clear call in and call out experience to all telephone calls made and received. Ensure efficient management of the switchboard – forwarding calls and taking down messages as may be necessary.
• Conduct and keep proper account of daily cash float.
• Receive and receipt payments from guests and other third parties. Ensure shift payment channels balance with system postings and hand over payments received to the Guest House accountant.
• Ensure all shift revenues are posted and end of shift reports are printed, signed and handed over to the accountant.
• Ensure proper handover during shift handover and takeover.
• Responsible for night audit when on duty in the night shift.
• The reception desk is manned 24hours and the duty receptionist is responsible for the smooth co-ordination and the daily interdepartmental communication. The duty receptionist will also cover for guest requests in the other departments in the absence of staff in that department especially during odd working hours.
• Ensure close monitoring of operations to safeguard security of staff, guests and Guest House property. Liaise with the security guards in case of any security incidents or concern and report such matters to the supervisor.
• Perform any other duties as may be assigned by management from time to time.

Academic Qualifications

• Kenya Certificate of Secondary Education (KCSE) or equivalent qualification.
• Certificate or Diploma in Front Office Operations, Hospitality Management, Tourism Management, or Business Administration from a recognized institution.
• Training in Customer Service or Hospitality Management will be an added advantage.
• At least 1–2 years’ experience in a front office, reception, or customer service role, preferably in a hotel, guest house, or hospitality environment.

Skills and Competencies Required

• Strong customer service and interpersonal skills.
• Good communication skills, both verbal and written.
• Basic computer skills and ability to work with reservation or billing systems.
• Ability to handle cash transactions accurately and maintain proper records.
• High level of integrity, honesty, and accountability.

Application Procedure

Kindly send your application using this link https://recruitment.chak.or.ke/ by attaching your cover letter, CV and copies of certificates.
Please note, the attached documents should not exceed more than 2MBs to ensure successful submission of your application.

Applications should be addressed to:
The General Secretary
P.O. Box 30690 – 00100,
Nairobi

In case of any challenges using the application link provided, please write to us on hr@chak.or.ke stating the specific challenges experienced then apply through the email.

The closing date for receiving all applications is 20th March 2026

Job Purpose
Responsible for the cleanliness of Guest Rooms, Meeting Rooms, Public Areas and any other assigned areas.

The engagement is on an as-needed basis to support CHAK Guest House operations.

Key Duties and Responsibilities

• Responsible for welcoming guests to the Guest House and creating a positive first impression that underscores the Guest House commitment to quality service and hospitality and is important to the entire guest experience during their stay at the Guest House.
• Reserve, register and assign accommodation and conference rooms to guests. Provide continuous source of information and support for guests during their stay in the Guest House.
• Prepare and update guest bills on a daily basis.
• Responsible for receiving, follow up, resolution and providing feedback to guest and client requests and queries.
• Ensure safe custody of guest room keys.
• Provide a courteous, audible and clear call in and call out experience to all telephone calls made and received. Ensure efficient management of the switchboard – forwarding calls and taking down messages as may be necessary.
• Conduct and keep proper account of daily cash float.
• Receive and receipt payments from guests and other third parties. Ensure shift payment channels balance with system postings and hand over payments received to the Guest House accountant.
• Ensure all shift revenues are posted and end of shift reports are printed, signed and handed over to the accountant.
• Ensure proper handover during shift handover and takeover.
• Responsible for night audit when on duty in the night shift.
• The reception desk is manned 24hours and the duty receptionist is responsible for the smooth co-ordination and the daily interdepartmental communication. The duty receptionist will also cover for guest requests in the other departments in the absence of staff in that department especially during odd working hours.
• Ensure close monitoring of operations to safeguard security of staff, guests and Guest House property. Liaise with the security guards in case of any security incidents or concern and report such matters to the supervisor.
• Perform any other duties as may be assigned by management from time to time.

Academic Qualifications

• Kenya Certificate of Secondary Education (KCSE) or equivalent qualification.
• Certificate or Diploma in Front Office Operations, Hospitality Management, Tourism Management, or Business Administration from a recognized institution.
• Training in Customer Service or Hospitality Management will be an added advantage.
• At least 1–2 years’ experience in a front office, reception, or customer service role, preferably in a hotel, guest house, or hospitality environment.

Application Procedure

Kindly send your application using this link https://recruitment.chak.or.ke/ by attaching your cover letter, CV and copies of certificates.
Please note, the attached documents should not exceed more than 2MBs to ensure successful submission of your application.

Applications should be addressed to:
The General Secretary
P.O. Box 30690 – 00100,
Nairobi

In case of any challenges using the application link provided, please write to us on hr@chak.or.ke stating the specific challenges experienced then apply through the email.

The closing date for receiving all applications is 20th March 2026